- 2 Solution 1: Whitelist Discord Files in Your Antivirus
- 3 Windows 7 Users: Use Solution 2 to fix the issue
- 4 Solution 3: A Clean Reinstall
- 5 Solution 4: Deleting the remaining unnecessary folders is a common cause of problems like this after the application has been uninstalled.
- 6 Conclusion
Solution 1: Whitelist Discord Files in Your Antivirus
It’s not uncommon for antivirus software like Avast to mistakenly quarantine some of the installer files that are necessary for installation or update to complete, marking them as potentially harmful items.
So, if you’re experiencing the same issue, all you have to do to proceed with the installation is find the installer file and add it to your whitelist. You can do this with your Avast Antivirus Tool by following the instructions below.
Step 1: If Avast is already open, simply right-click on it and select open to begin using it. It’s okay if Avast doesn’t load on launch; there is an alternative. Put it in Start to see if you can get it going that way.
Step 2: Scan – Scan for Viruses – Quarantine is the next step in the process (Virus Chest). The quarantine button can be found on the following page.
Step 3: Once the quarantine has been opened, you’ll find certain files linked to Discord. It’s now only a matter of clicking “Add to extensions” after you’ve restored the files. The Overwrite option can be used if these files have already been produced by the installer.
As a precautionary measure, you will need to set up the installer and the utility itself as a deviation in Avast antivirus, depending to the fault that happened while installing or after it has been installed.
Step 1: Navigate to Settings – Exclusions in your Avast antivirus utility and select the option to exclude a specific file type. It’s up to each user to add the files they don’t want to scan or register as a danger in this section.
Step 2: To exclude the Discord’s installer folder from being scanned, navigate to the directory where the installer file is located and select it.
Afterwards, shut the Avast Antivirus window and try to start or install Discord once more to see if the error has been fixed.
Windows 7 Users: Use Solution 2 to fix the issue
Windows 7 users aren’t able to run or install Discord because of this issue as well. This remedy is tailored specifically to meet their needs. Just follow the simple instructions below and you’ll be up and running in no time:
Step 1: Right-click on “Computer” in the Start Menu and select “Properties.” Select “Manage” from the drop-down menu that appears. To continue, go to Server Manager > Features and select Add Features.
Step 2: In the Add Features Wizard, select “Quality Windows Audio and Video Experience” from the list, and then click the “Next” button to proceed.
Step 3: Verify that the QWAVE option is selected before concluding the installation. Activate the installation by clicking on the button. Restarting your computer will save any modifications you’ve made to your system.
Solution 3: A Clean Reinstall
Step 1: First, make sure you’re logged in as an administrator account so that no other account can delete applications.
Step 2: In order to open the Control Panel, click on the Start Menu. Open Settings by clicking the gear icon in Windows 10’s taskbar.
Step 3: After selecting View as a category in the upper right corner of the control panel, go to the programmes section and click on Uninstall a programme under that heading.
Step 4: Select Apps to open a list of installed programmes. While in the Settings app, you may encounter this issue.
Step 5: Remove Discord from your computer by searching for it in the Control Panel or Settings.
Step 6: The Discord removal wizard should pop up and ask you to “fully remove Discord on your computer” at this point in the process. Select yes from the list of options presented.
Step 7: Click Finish to complete the uninstall process.
Solution 4: Deleting the remaining unnecessary folders is a common cause of problems like this after the application has been uninstalled.
Step 1: Start by typing “Run” into the search bar on the start or search button. By hitting Win + R, you can also start it. Press Enter after typing “percent appdata percent” into the Run dialogue box that opens on the screen.
Step 2: Right-click on the Discord folder in the open folder and select “Open with.” Select the Delete option when you’re finished.
Step 3: In the Run dialogue box, type “percent appdata percent” and press enter. Step 2 must be repeated a second time for the process to take effect. You may remove the files by searching for and deleting the Discord folder.
Step 4: Before continuing, make sure that all of the directories and files have been entirely removed.
It’s time to reinstall Discord. To accomplish this, download the most recent installer from their website and follow the steps outlined above.