How To Fix ‘Device Descriptor Request Failed’ Issue

Device Descriptor Request Failed

The ‘Device Descriptor Request Failed’ error is a common USB problem encountered by many Windows users. When your computer fails to recognize a USB device, it can be frustrating and disruptive.

This article will delve into resolving the ‘Device Descriptor Request Failed’ error on Windows 11, with Bluetooth devices, Samsung, Dell, Arduino, and discuss the mysterious ‘Code 43’ often associated with this issue. Also, we will consider suggestions from the Reddit community.

Device Descriptor Request Failed

Understanding the Device Descriptor Request Failed Error

A device descriptor refers to a data structure containing information about a USB device. If there’s an error reading this data, it results in the ‘Device Descriptor Request Failed’ error.

The problem could be caused by corrupt or outdated device drivers, USB port issues, or a problem with the device itself.

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Possible Causes of the Issue:

Several factors could contribute to the occurrence of the ‘Device Descriptor Request Failed’ issue:

  1. Faulty USB Device: The USB device itself may be defective or malfunctioning, causing communication errors with the computer.
  2. Corrupted or Outdated Drivers: Corrupted or outdated USB drivers on your computer can lead to compatibility issues and result in the ‘Device Descriptor Request Failed’ error.
  3. USB Port Issues: Problems with the USB port, such as physical damage, loose connections, or power supply issues, can prevent proper communication with connected devices.
  4. Power Management Settings: Power management settings in Windows that control USB power may interfere with the operation of USB devices, leading to communication errors.
  5. Software Conflicts: Conflicts with other software or drivers installed on your computer, such as antivirus programs or third-party USB management software, can cause communication problems with USB devices.

Resolving Device Descriptor Request Failed Error on Windows 11

Windows 11 is the latest offering from Microsoft, but even it isn’t immune to this issue. Here are a few steps to resolve this error:

  1. Update Your Device Driver: Navigate to the ‘Device Manager’, locate the problematic device, right-click on it, and choose ‘Update Driver’.
  2. Disable Fast Startup: Navigate to ‘Control Panel’ > ‘Hardware and Sound’ > ‘Power Options’ > ‘Choose what the power button does’ > ‘Change settings that are currently unavailable’. Uncheck the ‘Turn on fast startup’ option and save changes.
  3. Uninstall the USB Driver: In ‘Device Manager’, expand ‘Universal Serial Bus controllers’. Right-click on the device and choose ‘Uninstall device’. Then, restart your computer.

Fixing Bluetooth and Samsung Devices

Bluetooth devices and Samsung devices can also run into the ‘Device Descriptor Request Failed’ issue. Updating drivers, disabling the ‘Fast Startup’ feature, and uninstalling and reinstalling the USB driver are all solutions that could apply to Bluetooth and Samsung devices as well.

Understanding Code 43

When Windows stops a hardware device because it has reported problems, you might encounter the ‘Code 43’ error.

It is often associated with the ‘Device Descriptor Request Failed’ error. Updating drivers, checking for hardware issues, and restarting your PC can often fix a Code 43 error.

Dell and Arduino Devices

The ‘Device Descriptor Request Failed’ error can also occur with Dell and Arduino devices. In addition to the general solutions mentioned earlier, there might be device-specific fixes available. Check the device manufacturer’s website or forums for specific advice or updates.

Reddit’s Solutions

The Reddit community offers a wealth of user-based solutions. Some common suggestions include trying a different USB port or cable, using a powered USB hub, and resetting BIOS settings to default. As these are user-generated solutions, always proceed with caution.

Frequently Asked Questions (FAQ) about the ‘Device Descriptor Request Failed’ Issue:

1. What does the ‘Device Descriptor Request Failed’ error mean?

The ‘Device Descriptor Request Failed’ error occurs when your computer encounters difficulties in recognizing and communicating with a connected USB device. It typically appears in the Device Manager of Windows operating systems and can prevent the USB device from functioning properly.

2. What causes the ‘Device Descriptor Request Failed’ error?

Several factors could contribute to this error, including a faulty USB device, corrupted or outdated USB drivers, issues with USB ports, power management settings, or conflicts with other software installed on your computer.

3. How can I fix the ‘Device Descriptor Request Failed’ error?

You can fix this error by checking USB connections, restarting the computer and USB device, updating USB drivers, disabling USB selective suspend, uninstalling and reinstalling USB drivers, checking for Windows updates, and testing the USB device on another computer. Detailed steps are provided in the troubleshooting guide.

4. Will updating USB drivers resolve the error?

Updating USB drivers can help resolve the error if it’s caused by corrupted or outdated drivers. Newer drivers may provide better compatibility and stability, improving communication with USB devices and resolving the issue.

5. Can a faulty USB device cause the error?

Yes, a faulty USB device can cause communication errors with the computer and lead to the ‘Device Descriptor Request Failed’ error. It’s recommended to test the USB device on another computer to determine if the issue is specific to the device.

6. Should I check USB ports for physical damage?

Yes, checking USB ports for physical damage, loose connections, or power supply issues is essential when troubleshooting the error. Ensure that the USB device is properly connected to the computer’s USB port and that there are no visible signs of damage.

7. Why should I disable USB selective suspend?

Disabling USB selective suspend can prevent power management settings in Windows from interfering with USB communication, helping to resolve the error. This ensures that USB devices receive continuous power and maintain proper communication with the computer.

8. Is testing the USB device on another computer necessary?

Testing the USB device on another computer can help determine if the issue is specific to your computer or the USB device itself. If the USB device works properly on another computer, the issue may be related to your computer’s configuration or drivers.

9. Should I uninstall and reinstall USB drivers as a troubleshooting step?

Yes, uninstalling and reinstalling USB drivers can help resolve the error by ensuring that the drivers are properly installed and configured on your computer. This can help eliminate any corrupted or outdated driver files that may be causing the issue.

10. What should I do if none of the troubleshooting steps fix the error?

If none of the troubleshooting steps resolve the ‘Device Descriptor Request Failed’ error, consider seeking further assistance from technical support forums, your computer manufacturer, or professional IT services. They can provide additional guidance and support tailored to your specific situation.

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The ‘Device Descriptor Request Failed’ error might be a common problem, but it’s far from insurmountable. With an understanding of potential causes and solutions, and help from communities like Reddit, you can navigate these tricky USB waters.

Whether you’re dealing with Windows 11, Bluetooth, Samsung, Dell, or Arduino devices, or grappling with the infamous Code 43 error, remember – you’re not alone, and there are solutions at hand.


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